Privacy Policy 711kiss

Scope and Application of This Policy

This Privacy Policy applies to all users who access or use the 711kiss platform, including the official website, mobile application and any related services provided by 711kiss. It governs how we handle your personal information from account registration through to termination of service.

By registering an account or continuing to use our platform, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this document, please contact us before continuing to use the platform.

Information We Collect

In the course of providing our services, 711kiss collects the following categories of information:

• Identity information: full name, date of birth, identification card number (MyKad), email, mobile number and address.
• Financial information: e-wallet account details, bank account number (for verification purposes only) and transaction records within the platform.
• Technical information: IP address, device type, operating system, browser name, access time and activity logs within the platform.
• Gaming information: betting history, account balance, bonuses claimed and promotions joined.
• Communications: records of correspondence with our customer support team, including via live chat and email.

Purpose of Data Collection and Use

Information collected is used solely for the following purposes:

• Identity verification and account registration in line with international licensing requirements.
• Processing deposits and withdrawals via available payment methods including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency (USDT, BTC, ETH).
• Providing effective and responsive customer service at all times.
• Ensuring account security and preventing fraud, money laundering and other illegal activities.
• Sending information related to promotions, bonuses and service updates — only to users who have agreed to receive them.
• Monitoring gaming activity for legal compliance and international licensing requirements.
• Improving the user experience based on usage analysis and customer feedback.

Sharing Information with Third Parties

711kiss does not sell, rent or transfer your personal information to third parties for marketing purposes without your consent. However, we may share necessary information with the following parties for operational purposes:

• Payment service providers: to process your financial transactions securely and efficiently.
• Gaming software providers: to ensure games function correctly and meet technical standards.
• Regulatory authorities: when required by applicable law or international licensing.
• Technology service providers: that support platform operations such as cloud computing and analytics services — subject to strict confidentiality agreements.

Every third party that receives your information is bound by a data protection agreement requiring them to handle that information to the same or higher security standard that we apply.

Cookies and Tracking Technologies

The 711kiss website uses cookies and similar tracking technologies to improve the user experience. These cookies serve to:

• Maintain your login session so you do not need to enter your password repeatedly.
• Save your language preferences and display settings.
• Analyse usage patterns for ongoing platform improvements.
• Protect user session security and detect suspicious activity.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

Data Storage and Retention Period

Your personal information is stored on protected servers and can only be accessed by authorised personnel. We retain your information for as long as your account is active or as long as required to meet legal obligations and licensing requirements.

After account closure, your data will be kept for the minimum period prescribed by applicable law for audit, compliance and resolution of any outstanding disputes. Once the retention period ends, data will be securely deleted or anonymised.

Information Security

711kiss implements various technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

• SSL/TLS encryption for all communications between your device and our servers.
• Two-factor authentication (2FA) available for all user accounts.
• Continuous security monitoring and intrusion detection systems.
• Role-based access controls for internal staff who handle user data.
• Vulnerability assessments and penetration testing conducted on a regular basis.

While we take all reasonable measures, no security system is completely impenetrable. We encourage you to also protect your account by not sharing your password and by using a strong password.

Cross-Border Data Transfers

As a platform operating under international licensing, your information may be processed or stored on servers located outside Malaysia. In such cases, we ensure that such data transfers are carried out with adequate protections in line with recognised international data protection standards.

We ensure every cross-border transfer is protected through contractual agreements that bind data recipients to an equivalent or stricter level of protection.

Children's Privacy and Age Restriction

The 711kiss platform is for users aged 21 and above only. We do not knowingly collect or store personal information of individuals under the age of 21. If we find that information of a child or underage individual has been collected without parental or guardian knowledge, we will take immediate steps to delete that information.

Parents or guardians with concerns regarding this matter may contact us through the available support channels.

Amendments to This Privacy Policy

711kiss reserves the right to modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements or operational needs. Any material amendments will be communicated to registered users via email or in-platform notification at least seven days before taking effect.

Continued use of our platform after the effective date of any such amendment will be taken as your acceptance of the updated Privacy Policy. We encourage you to review this page from time to time.